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Welcome and Thank You Co-Signers,

We are excited that your student has chosen to live in one of our apartment communities in their home away from home experience. Becoming a Mallard is a lot like becoming a DUCK! New friends and new places bring along new responsibilities and some great opportunities.

As a co-signer, we would like to take this opportunity to share some things that you will need to know. The majority of our residents are full-time students. These students do not have previous rental history, substantial credit history, or adequate income. For these reasons, most residents of Mallard Properties are required to have a co-signer.

Our residents are young adults and we wish to treat them that way. We expect them to act responsibly and we give them the tools to be successful in starting their journey into an adult world. However, there are times when students need extra help and support, which is where you come in. Typically if a resident is having difficulty making their rent payment or is behaving in an irresponsible manner, we will reach out to co-signers.

Co-signers are a huge part of our residents’ support system and more often than not are helping them pay their monthly expenses. Your role is accepting financial responsibility on your student’s account. Meaning, you may become liable for all unpaid rent, damages, fees and other expenses incurred during your students’ tenancy. If they are operating self-sufficiently, you will likely not hear from us.

Please encourage your student to read the lease carefully. We allocate an hour for the lease signings. During this appointment, we review the lease and answer any questions your student may have. A copy of the lease is given to your student for review along with our rules and regulations. They may share a copy of this lease if he or she chooses.

Due to the State of Oregon privacy laws, Mallard Properties and its representatives are unable to discuss your student’s account with you. However, with written permission from all roommates, we would be happy to help you help them understand this process. We are always willing to answer any co-signers questions through the leaseholders.

At move in residents receive the keys to their apartment, along with their walk through paperwork. Each group fills out a checklist to record any imperfections in the property. This helps to ensure that they aren’t charged for existing damages. We then scan this to their file for reference at move out.

Mallard Properties requires that the total rent amount is paid in one lump sum and must come from a resident’s account. All residents that sign the lease agreement are equally responsible for all lease obligations. We do not allow for partial payments of rent or have knowledge of how the rent and additional monthly costs are divided by the residents. Accepted forms of payment are; personal check, cashier’s check, money order, or through the online payment system. If rent is not paid by midnight of the 4th of each month, Mallard Properties will address all individuals who signed the lease.

Online payments make things quick and easy. We encourage all residents to set up their AppFolio online account, even if they have designated another roommate as the person who pays the monthly rent. This allows them to pay the bill or put in a maintenance request. This time in these students’ lives has huge learning opportunities. Student housing is a great starting point. Mallard Properties is dedicated to helping these young people learn some of the next steps in the process of becoming independent.

Keeping our complexes beautiful and in excellent repair is important to us. That is why we ask for our residents’ help by communicating any maintenance or safety issues to us. We take pride in the quality living experience that we provide. Our standards are high and our expectation of care from our residents is too. We wish to provide the residents’ who will be living with us after your duck leaves with the same great experience that they enjoyed.

Please help them to understand the importance of keeping the property clean and ask that they take care of it with respect and appreciation. We ask our residents to be clean, respectful and responsible to themselves, their roommates, other residents and our staff.

Mallard Properties is not responsible or liable for your student’s decisions. If we receive complaints from other residents, the University of Oregon or the Eugene Police Department we will follow Oregon State Landlord/Tenant law.

Lease renewal letters will be sent out to your student in late November. We will accept renewal requests through January 26. Marketing of available properties for the upcoming year will begin after that date. If your student wishes to renew his or her lease, please have them contact us no later than January 26. If they wait, we cannot guarantee that their current property will be available for renewal.

Thank you for taking the time to familiarize yourself with our philosophy as we wish this to be a successful partnership.

Mallard Properties